BUCK FOR A BETTER ISLAND:
Click Here for Information

WATER AND SEWER RATES AND FEES:
Policy Statement - Water and Sewer Capacity Fees July 1, 2017
Rates and Fees Effective July 1, 2017
SCDHEC Contributory Loads Effective May, 2015
Transient Rental Unit Report

METHODS OF PAYMENT:

Automatic Bank Draft: Click below to sign up for automatic bank draft payment. Bank information is stored in our financial software and your utility payments will be processed automatically each billing cycle. Once the form is received in our office by way of hand delivery, mail, email, drop box or fax your account will be set up to be drafted automatically each month. Please note that a voided check must accompany this form.
CLICK HERE FOR BANK DRAFT AUTHORIZATION FORM

Online Bill Pay: Your online payment options include debit, credit, and e-check. Credit and debit payments will be charged a 2.95% convenience fee. E-check payments have no customer fee attached. To pay by e-check you will need your banking information and account information. Customer payment information is not stored for reoccurring automatic online payments. **
CLICK HERE TO PAY ONLINE

Pay by Phone: Call 866-372-9477 for our automated payment line. Credit, debit, and e-checks are accepted. Credit and debit payments will be charged a 2.95% convenience fee. E-check payments have no customer fee attached. Please have your utility bill and payment method ready. **

**Our software provider, Edmunds & Associates, works with Fidelity Information Services (FIS) in the payment processing part of web and phone payments. FIS is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS applies to companies of any size that accept on-line payments. Companies that accept payments, process and transmit cardholder data need to host data securely with a PCI compliant provider. The same PCI compliance that secures cardholder data also secures banking information.

Mail checks:
Broad Creek PSD
PO Box 5897
Hilton Head Island, SC 29938

Drop Box for checks and cash: Customer Drop Boxes are located at the front gate of our treatment facility on 3 Marina Side Drive and on Queen’s Folly Road in Palmetto Dunes near the tennis courts and mailboxes. Drop boxes are collected daily during business hours. If paying by cash, any excess payment will be credited to the customer’s account. The District does not make change.

RENTAL ACCOUNTS:
Tenants can apply for service at our office Monday - Friday from 8:30 a.m. to 4:30 p.m. Tenants may also print the "Rental Application for Water and Sewer" form on the Documents/Forms page and fax it to us. A tenant is required to pay a refundable deposit of $100.00 before the water can be put into their name.

If there is no balance due when the account is closed, the District will return the deposit by mail.



Broad Creek Public Service District
3 Marina Side Drive
Hilton Head Island, South Carolina 29928

Phone 843.785.7582 · Fax 843.785.8196
Employee Page

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